I had an amazing experience at this place on a Friday. After trying to return a package to Amazon through UPS (and discovering they weren't open until 3:00 p.m.), the lovely attendants at Goin Postal helped me cut all of the unnecessary red tape! Amazon was being *very* unhelpful and UPS was unsure how to make any changes to my return; Goin Postal, however, knew how to fix the problem even though it meant lots of extra steps on their end and even a phone call to colleagues working higher up at UPS for specialized help. They let me use their phone after my cell phone died--yes, that's how long I was on the phone with amazon's and UPS's customer service!--and they even pulled out a comfy chair when I was too exhausted from three hours of unproductive, bureaucratic nonsense and was too overwhelmed to speak. I have never, never, never had such good customer service. I truly can't wait to find an excuse to use them again and say thank you one more time in person.
Always super friendly, efficient and helpful...and SO much faster than standing in line for 20 minutes at the Post Office!
Very helpful but could be open more or have separate entrance for mail boxes.
I come here a couple times a month and always get Excellent Service.
received a package today that is clearly not for me. No clue who it is from so can't contact them to tell them I have the package they sent to their friends who just had a baby! Inside has card with only first name. Return address is the Going Postal address, not the true sender... Hate to just let Goin' Postal have it back when they clearly messed up in the first place.
Goin Postal is a US Post Office based in Presque Isle, Maine. Goin Postal is located at 26 North St, Presque Isle, ME 04769, USA.
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