Good customer service and decent priced parts friendly people
Figured we would try this store seeing as they are competitive in pricing and also deliver. We own a very busy shop and when ordering parts yesterday was told it would be brought out first thing in the morning. no calls by 9:30 so we called them and was told as soon as the orders were unpacked they would call us right back. here is is 11:30am and no phone call and no parts. We spend close too $70,000 each year at local parts stores trying to find the best deal so we can pass it along to our customers. O'Reillys you had a good opportunity to make your company a significant amount in sales, but due to very poor customer service you lost this account for sure. Now we have to drive 25 miles out to get our parts for this truck that has been on our lift tying up shop time since early this morning. VERY POOR CUSTOMER SERVICE!!!!! The credit application just went into the garbage
O Reilly Auto Parts is a US Car Repair based in Presque Isle, Maine. O Reilly Auto Parts is located at 755 Main St, Presque Isle, ME 04769, USA.
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